Last updated: September 2026
We aim to make shipping information clear and straightforward. Please review the information below before placing your order.
Orders are normally processed within 1–2 business days after payment has been successfully received.
Processing time is separate from shipping time. During periods of high order volume, holidays, or other circumstances beyond our control, processing may take longer.
Estimated delivery times depend on the destination and shipping method selected at checkout.
Typical estimated delivery times are:
These are estimates, not guaranteed delivery dates.
Delivery may take longer because of customs procedures, local carrier delays, weather, holidays, incorrect address information, or other circumstances outside our reasonable control.
Where no specific delivery date has been agreed, applicable consumer rights regarding delivery times remain unaffected.
Available shipping methods and applicable shipping charges are displayed at checkout before you complete your purchase.
If free shipping is offered for your order, this will be clearly shown during checkout.
When tracking is available for your shipping method, tracking information will be sent to the email address provided with your order after the order has been shipped.
Tracking information may take some time to become active after shipment.
Some shipping methods may not include detailed tracking.
If your order contains more than one item, items may be shipped separately depending on availability and fulfillment arrangements.
You may therefore receive more than one package for the same order.
We ship to a range of international destinations. Available destinations and shipping methods may vary depending on the product and destination.
If your country is not available at checkout, please contact us before placing your order.
Depending on the destination and how the order is fulfilled, additional customs duties, taxes, import charges, or carrier handling fees may apply.
Where such charges are not included in the price shown at checkout, they may be payable by the customer.
Customers are responsible for providing accurate delivery information and for complying with applicable import requirements in their country.
Where required by applicable law, information about the total price and any additional charges will be provided before purchase.
Please check your shipping address carefully before completing your order.
If an order is returned, delayed, or otherwise affected because an incorrect or incomplete address was provided, additional shipping costs may apply where permitted by applicable law.
If your order has not arrived within the estimated delivery period, please contact us so that we can review the shipment status.
For international shipments, customs processing or local delivery procedures may affect the estimated delivery time.
Nothing in this policy limits any mandatory consumer rights that apply to your purchase.
If you have questions about shipping or your order, please contact us through our Contact Us page or at:
