Last updated: September 2026
Welcome to Shoeshave. These Terms & Conditions govern your use of our website and purchases made through our online store.
By using our website or placing an order, you agree to these Terms & Conditions to the extent permitted by applicable law.
Shoeshave operates an online retail store offering footwear and related products to customers in selected markets.
Legal business name: [Legal company name]
Business address: [Full legal business address]
Contact: support@shoeshave.com
You may use our website for lawful purposes only.
You must not:
We make reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and other information are accurate.
However, minor differences may occur due to screen settings, manufacturing variations, or changes made by suppliers.
Nothing in these Terms limits your statutory rights regarding products that are defective, incorrectly described, or otherwise not in conformity with the purchase contract.
Prices are displayed on the website at the time of purchase.
We reserve the right to change prices, promotions, or product availability before an order is placed.
The price applicable to your order is the price presented at checkout before you complete the purchase, subject to correction of obvious errors and applicable law.
When you place an order, you are making a request to purchase the selected products.
An order confirmation will normally be sent to the email address provided during checkout.
We may be unable to accept or fulfill an order in certain circumstances, including product unavailability, payment failure, suspected fraud, or obvious pricing or technical errors.
If we cannot fulfill an order after payment has been received, we will provide an appropriate refund where required.
Payment must be successfully authorized through an available payment method before an order can be processed.
Available payment methods may vary by country and checkout conditions.
Third-party payment providers may process your payment information according to their own terms and privacy policies.
Delivery times are estimates and may vary depending on destination, shipping method, customs procedures, carrier operations, and other circumstances.
Customers are responsible for providing accurate shipping information.
For international orders, customs duties, import taxes, or other charges may apply depending on the destination and applicable law.
For further information, please see our Shipping & Delivery Policy.
Returns, cancellations, exchanges, and refunds are handled according to our Refund & Return Policy and applicable consumer protection laws.
Nothing in these Terms limits mandatory consumer rights.
If you receive a product that is damaged, defective, incorrect, or materially different from its description, please contact us as soon as reasonably possible.
We may request photographs or other information to help us assess the issue.
Your statutory rights and available remedies remain unaffected.
Customers are responsible for selecting the appropriate size based on the information provided on the relevant product page and our Shoe Size Guide.
Because sizing may vary between manufacturers and models, customers should review the specific size information provided for the product before ordering.
If account functionality is available, you are responsible for keeping your login information confidential and for activity carried out through your account.
You must provide accurate information and notify us if you believe your account has been accessed without authorization.
Unless otherwise stated, website content including text, graphics, logos, images, product presentation, design elements, and other materials is owned by or licensed to Shoeshave and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit such content without permission.
Our website may use or link to third-party services, websites, payment providers, shipping providers, or other external services.
Third-party services operate under their own terms and privacy policies.
We are not responsible for content or services provided by independent third parties except where applicable law provides otherwise.
Personal information is handled in accordance with our Privacy Policy.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
To the extent permitted by applicable law, Shoeshave will not be responsible for losses that are indirect, unforeseeable, or outside our reasonable control.
This section does not limit any mandatory consumer rights or remedies.
Delivery or fulfillment may occasionally be affected by circumstances beyond our reasonable control, such as natural disasters, major transportation disruptions, government restrictions, strikes, or other extraordinary events.
Where such circumstances occur, we will take reasonable steps to minimize their impact.
We may update these Terms & Conditions from time to time.
The version applicable to your purchase will be the version in effect when the order was placed, unless a change is required by law.
These Terms are subject to the mandatory laws applicable to your purchase and place of residence.
Nothing in these Terms is intended to remove or restrict mandatory consumer protection rights.
Where applicable, consumers may also have access to statutory dispute-resolution or complaint mechanisms.
If you have questions about these Terms or an order, please contact:
Legal business name: [Legal company name]
Business address: [Full legal business address]
